BOOK YOUR EXPERIENCE

RESERVATIONS
  • We encourage and recommend you to make a reservation to secure your spot if your party is greater than 12. We will do our best to accommodate walk-ins, but there may be a wait depending on the day and time. If you have a larger party request please contact us directly here.
  • The booking site will automatically close 24 hours prior to the scheduled event. Please make sure that you book your session prior to the site 24 hours closing time.
  • During a pour session, individuals may take advantage of 10% OFF our retail products on the same day as your scheduled experience.

BEVERAGES

  • BYOW (Bring Your Own Wine) or non-alcoholic beverage to enjoy during your experience. Please note, we do not allow food during certain experience so please carefully read the description for the experience you are booking. Upon arrival you will be asked for proof of ID to check-in. 

LATE POLICY

  • Adulting is hard, don't we know it. We understand things can happen and we won't stress over it. If you are no longer able to make your scheduled time, please email or call us to reschedule. If you're going to be more than 15 minutes late, please reschedule. We like to be respectful of everyone's time so our guest can have an amazing experience.

REFUND POLICY

  • NO REFUNDS, ONLY RESCHEDULES up to 3 months of the event date. Tickets are transferrable and other attending guest can make an absent guest candle(s) if notified by email within 24 hours of the scheduled event date. If you are a no show for your scheduled event time, or are more than 15 minutes late and fail to request a cancelation / reschedule via email within 24 hours of your scheduled event time, NO RESCHEDULE WILL BE ISSUED.
  • Private events: NO REFUNDS, ONLY RESCHEDULES up to 1 year of the event date. Tickets are transferrable and other attending guests can make an absent guests candle(s) if notified by email within 24 hours of the scheduled event date. If you are a no show for your scheduled event time, or are more than 15 minutes late and fail to request a cancelation / reschedule via email within 24 hours of your scheduled event time, NO RESCHEDULE WILL BE ISSUED.  If event doesn't start at least 15 minutes after the event start time, event will be canceled with no opportunity to reschedule. Finger foods/lite bites/hors d’oeuvres are allowed.